Privacy Policy
How we handle the information you share when you contact us or book service.
Last updated: August 7, 2026
North Country Heating & Cooling("we," "us") respects your privacy. This policy explains what we collect when you use nhheatcool.com, call or email us, submit a service request, leave a review, or book a visit online.
Information we collect
- Contact details you provide — name, phone, email, and service address
- Service details and messages you include in booking or lead forms
- Optional review content you submit for publication
- Basic technical data such as pages visited and first-touch campaign attribution (for example UTM parameters) when present
How we use it
We use this information to:
- Schedule and perform HVAC service
- Respond to estimates, questions, and emergencies
- Send booking or request confirmations
- Improve our website and local service operations
We do not sell your personal information. We may share details with trusted vendors who help us run email, hosting, or scheduling — only as needed to provide the service you requested.
Retention & security
We keep customer and job records as needed for service history, warranties, and legal obligations. Access is limited to authorized staff and systems secured with industry-standard practices.
Your choices
To update or request deletion of your contact information, email northcountryhcllc@gmail.com or call (603) 404-9301.
Contact
North Country Heating & Cooling · Milton, NH · (603) 404-9301 · northcountryhcllc@gmail.com